Refund and Returns Policy

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Overview

Return Policy
Items shipped from the site can be returned within 15 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Returns will be processed only if:

The product is not damaged.
The product is not different from what was shipped to you.
The product is returned in the same condition as when it was received (with the original brand /manufacturer box or packaging, and, if applicable, any user manual, warranty card, and all accessories)
After the courier has received your item, it can take up to one week for us to receive and process your return. After the return is processed it may take 5 to 7 business days for the refund to show on your payment card statement.

Shipping Returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.